Request a refund or cancel a service with a few simple steps.
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Submit a Cancellation Request:
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Go to Services > My Services.
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Select the service you wish to cancel and click Request Cancellation.
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Provide a reason and choose the cancellation type (Immediate or End of Billing Cycle).
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Request a Refund:
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Refund eligibility is based on our refund policy (14-day refund period).
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Open a support ticket through Support > Open Ticket to request a refund.
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Confirmation:
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Our team will review your request and confirm the cancellation or refund status.
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Note: Refunds are processed according to the Infinitek Solutions Refund Policy.
